FAQs

Honest answers, plainly.

Anything we don't cover here? Ask us directly.

Is it suitable for sensitive skin?

Yes, all Earthbaby products are formulated for sensitive baby and mom skin.

Can newborns use it?

Yes, our range starts from birth and is dermatologically tested.

Why is Earthbaby priced higher?

Premium natural ingredients, rigorous testing, and full transparency — these have a real cost.

Are your products fragrance free?

We never add artificial fragrance. All natural scent comes only from the ingredients themselves.

How are you different from other brands?

We disclose every ingredient and its natural origin %. No hidden formulas, no buzzwords.

Why buy from your website instead of Amazon?

Buying direct ensures you get full support and helps us keep prices fair. Besides, you enjoy a very liberal returns policy - return if unhappy within 15 days and less than 1/4th used.

Do you ship across India?

Yes, we ship pan-India via Xpressbees, Delhivery and other trusted courier partners. Orders ship within 24 hours and arrive in 3–7 days, with a tracking ID sent by email.

What's your return policy?

You can return a product within 15 days of delivery for a replacement or refund — even if you've simply used less than a quarter of it and aren't happy with it. Refunds are processed within 10 working days.